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Shipping policy

We offer worldwide shipping through a range of trusted delivery partners, selected based on your location.

UK Orders
We primarily use Royal Mail, Evri, and DPD for domestic deliveries.

International Orders
Shipments are handled by couriers such as DHL, DPD, and UPS. Delivery times vary by destination, but we always aim to dispatch and deliver your order as quickly as possible.

EU Orders Notice: All orders to EU countries are shipped from our partner warehouse within the EU. This means no import duties will apply to your purchase.

Shipping Charges
We strive to keep shipping costs competitive. Charges are determined by the destination and the weight of your parcel.

UK Mainland: Free shipping on all orders.

Other Destinations: For detailed shipping rates or specific queries, please contact us and we’ll be happy to assist.

Lost or Damaged Shipments
Damaged Orders
If your order arrives damaged, please contact us immediately. Do not return the parcel without notifying us first, as this may affect your refund or replacement. If the external packaging is damaged, please take clear photos and send them to us so we can resolve the issue quickly.

Lost Orders
If you suspect your order has been lost in transit, please reach out to us. We will coordinate with the courier to locate your shipment and provide you with an update.

Payment Methods
We accept a wide range of secure payment options:

Credit & Debit Cards: Mastercard, Visa, Maestro, Switch, Delta, Connect, and American Express (AMEX).

Digital Wallet: PayPal.

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